ALPIX TERMS OF SERVICE
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using ALPIX (the “Platform”), including the ALPIX Exchange and ALPIX AI Traders products (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, do not use the Platform.
ALPIX is a decentralized platform providing perpetual futures trading and algorithmic trading services. Using ALPIX requires that you understand the significant risks involved in cryptocurrency trading and derivatives.
2. ELIGIBILITY & RESTRICTIONS
2.1 Age & Capacity
You represent and warrant that:
- You are at least 18 years old (or the legal age of majority in your jurisdiction)
- You have the legal capacity and authority to enter into these Terms
- You are not a resident of, nor using the Platform from: United States, Cuba, Iran, North Korea, Syria, or any other jurisdiction restricted by OFAC or your local laws
2.2 Jurisdictional Restrictions
The Platform may not be available or accessible in certain jurisdictions. It is your responsibility to comply with all local, state, and national laws applicable to your use. ALPIX reserves the right to restrict or terminate access based on geographic location or legal requirements.
2.3 Prohibited Users
You agree not to use the Platform if you:
- Are under economic sanctions or on any denied parties list
- Intend to use the Platform for illegal activities
- Are engaged in market manipulation or price manipulation
- Represent a legal entity that is prohibited in your jurisdiction
3. NON-CUSTODIAL NATURE & RISK DISCLOSURE
3.1 You Control Your Funds
The ALPIX Platform is non-custodial. This means:
- You retain private key control of your wallet at all times
- ALPIX does not hold, store, or have access to your funds
- You are solely responsible for the safekeeping of your private keys and seed phrases
- Your funds are secured on the blockchain, not by ALPIX systems
3.2 No Insurance or Protection
- Your funds are not insured by ALPIX, any insurance provider, or government agency
- ALPIX is not responsible for loss of funds due to user error, including lost private keys or incorrect transactions
- Cryptocurrency transactions are irreversible; once executed, they cannot be undone
3.3 Smart Contract Risks
- The Platform operates using smart contracts deployed on Orderly Network
- Smart contracts may contain bugs, vulnerabilities, or exploitable code
- Hacks, exploits, or failures in underlying blockchain infrastructure could result in total loss of funds
- ALPIX is not liable for third-party smart contract failures outside ALPIX's direct control
3.4 High-Risk Financial Instruments
Perpetual futures and leveraged trading are extremely high-risk activities:
- Leverage trading can result in total loss of your deposited funds within seconds
- You can lose more than your initial investment
- Rapid market movements, slippage, or liquidations may occur without warning
- ALPIX is not liable for losses resulting from market volatility, forced liquidations, or your trading decisions
4. ALPIX EXCHANGE
4.1 Service Description
ALPIX Exchange allows you to:
- Trade perpetual futures contracts (no expiry date)
- Access global cryptocurrency markets 24/7
- Use leverage up to 50x (depending on pair and regulations)
- Execute trades non-custodially through your connected wallet
4.2 Leverage Trading Risks
- Leverage amplifies both gains and losses
- At 50x leverage, a 2% market move can result in 100% loss
- Positions may be automatically liquidated if collateral falls below the margin requirement
- Liquidation prices and margin ratios are calculated in real-time and may change rapidly
4.3 Fees & Costs
Trading fees: Maker 0.1%, Taker 0.1%
- Funding rates apply to perpetual contracts (posted transparently on-platform)
- Gas fees or blockchain transaction fees may apply (paid to network, not ALPIX)
- Slippage may occur on all trades; the final execution price may differ from quoted price
4.4 Liquidity & Execution
- Not all trades are guaranteed execution at quoted prices
- In low-liquidity conditions, orders may be partially filled or rejected
- ALPIX sources liquidity from Orderly Network's decentralized orderbook
- ALPIX does not guarantee fill speeds or execution quality
4.5 System Downtime
- The Platform may experience planned or unplanned downtime
- During downtime, you cannot open, modify, or close positions
- ALPIX is not liable for losses incurred due to temporary unavailability, unless caused solely by gross negligence
5. ALPIX AI TRADERS
5.1 Service Description
ALPIX AI Traders allows you to:
- Deploy AI agents to trade on your behalf 24/7
- Monitor AI performance through a leaderboard ranked by verified results
- Allocate funds to top-performing agents without coding or configuration
- Withdraw your funds at any time
5.2 AI Trading Disclaimers
- Past Performance ≠ Future Results. Historical returns displayed on the leaderboard do not guarantee future performance
- AI agents trade autonomously; you do not control individual trades
- ALPIX does not guarantee any level of profitability or returns
- AI trading involves the same risks as perpetual futures (leverage, liquidation, total loss possible)
- Market conditions, regulatory changes, or technical failures can rapidly change AI performance
5.3 Leaderboard Transparency
- All trades executed by AI agents are logged and verifiable on-chain
- Win rates, profit factors, and risk metrics are calculated from actual executed trades
- Leaderboard rankings are updated in real-time as new trades execute
- ALPIX does not manipulate, selectively display, or filter leaderboard data
5.4 AI Agent Selection & Risk
- You are responsible for selecting which AI agent(s) to allocate funds to
- Selecting a top-ranked agent does not guarantee performance in future periods
- AI agents may use high leverage; losses can exceed your initial allocation
- ALPIX does not recommend specific agents and does not endorse any particular strategy
5.5 Withdrawal Rights
- You can request withdrawal of your funds at any time
- Withdrawals are processed non-custodially through your wallet
- Withdrawal requests may be delayed if positions are actively trading or settling
- Withdrawal processing times depend on blockchain confirmation speeds (not ALPIX control)
6. USER RESPONSIBILITIES
6.1 Security
You are responsible for:
- Safeguarding your private keys and recovery phrases
- Using secure devices and networks when accessing ALPIX
- Enabling all available security features (2FA, whitelisting, etc.)
- Monitoring your account for unauthorized access
6.2 Content & Conduct
You agree not to:
- Engage in market manipulation, spoofing, or layering
- Use automated tools, bots, or scrapers without permission
- Attempt to gain unauthorized access to ALPIX systems
- Post abusive, threatening, or defamatory content on community channels
- Use the Platform for money laundering, sanctions evasion, or other illegal purposes
6.3 Account Management
- ALPIX may require identity verification (KYC) to comply with regulations
- You are responsible for maintaining accurate account information
- ALPIX may suspend or terminate accounts that violate these Terms
- You are liable for all activity on your account, regardless of who uses it
7. FEES & PAYMENT
7.1 Platform Fees
- Trading fees are deducted automatically from your account
- Fee structures are displayed transparently before trade execution
- ALPIX reserves the right to modify fee schedules with 7 days' notice
- Fee modifications may be published on the Platform or via email to registered users
7.2 Blockchain Costs
- Gas fees, network fees, and chain settlement costs are paid to the blockchain network
- These costs vary based on network congestion and are not controlled by ALPIX
- You are responsible for understanding and accepting blockchain-level costs
7.3 Refunds
- Trades are final and generally non-refundable
- Refunds for erroneous or accidental trades are issued at ALPIX's sole discretion
- Refund requests must be submitted within 48 hours of the transaction
8. INTELLECTUAL PROPERTY
8.1 ALPIX Owns
- All logos, trademarks, and brand elements
- Platform code, design, and user interface
- Leaderboard algorithms and ranking methodologies
- Educational content and documentation
8.2 License to Use
ALPIX grants you a limited, non-exclusive, revocable license to access and use the Platform solely for its intended purpose. You may not:
- Copy, reproduce, or distribute Platform code or content without permission
- Create derivative products or reverse-engineer the Platform
- Scrape or extract data except as explicitly permitted by ALPIX
9. DISCLAIMERS & LIMITATIONS OF LIABILITY
9.1 “AS IS” Disclaimer
The Platform is provided “AS IS” without warranties of any kind, express or implied, including:
- Accuracy, completeness, or reliability of information
- Suitability for your purposes
- Fitness for trading or investment
- Freedom from errors, bugs, or vulnerabilities
9.2 No Financial Advice
- Nothing on ALPIX constitutes financial, investment, or legal advice
- ALPIX does not recommend specific tokens, strategies, or leverage levels
- Leaderboard displays do not constitute endorsements or recommendations
- You are solely responsible for all trading decisions and investment choices
9.3 Limitation of Liability
To the fullest extent permitted by law, ALPIX and its affiliates are not liable for:
- Direct, indirect, incidental, or consequential damages (including lost profits, data loss, or business interruption)
- Loss of funds, whether due to user error, hacking, smart contract failures, or market losses
- Third-party services, including blockchain networks, wallets, or exchanges
- Unavailability or downtime of the Platform (except direct gross negligence)
- Regulatory actions or changes in law affecting cryptocurrency trading
Even if ALPIX has been advised of the possibility of such damages, the total liability of ALPIX shall not exceed the fees you paid to ALPIX in the 12 months preceding the claim.
9.4 Assumption of Risk
By using ALPIX, you acknowledge and assume:
- All risks associated with cryptocurrency trading and blockchain technology
- The possibility of total loss of your funds
- Volatility, market manipulation, and technical failures
- Regulatory uncertainty and potential bans on cryptocurrency trading in your jurisdiction
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ALPIX, its directors, officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of the Platform in violation of law
- Your trading activity and investment decisions
- Claims by third parties related to your use of ALPIX
- Disputes with other users or counterparties
11. PRIVACY & DATA PROTECTION
11.1 Data Collection
ALPIX collects and processes personal data as described in our ALPIX Privacy Policy (available at alpix.io/privacy). By using ALPIX, you consent to our data practices, including:
- Wallet addresses and transaction history
- IP addresses and device information
- Identity verification data (if KYC is required)
11.2 GDPR & Data Rights
If you are located in the EU, your data is processed in compliance with GDPR. You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal obligations)
- Object to certain processing
12. MODIFICATIONS & UPDATES
12.1 ALPIX May Modify Terms
ALPIX reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting, unless otherwise stated. Continued use of the Platform constitutes acceptance of modified Terms.
12.2 Material Changes
For material changes, ALPIX will provide 30 days' notice via email or Platform notification. If you do not agree, you may close your account and withdraw your funds.
12.3 Service Changes
ALPIX may discontinue features, products, or the entire Platform with reasonable notice. You will be given an opportunity to withdraw your funds before discontinuation.
13. DISPUTE RESOLUTION
13.1 Governing Law
These Terms are governed by the laws of the Republic of Singapore, without regard to conflicts of law principles.
13.2 Arbitration
Any dispute arising from these Terms shall be resolved through binding arbitration administered by the Singapore International Arbitration Centre (SIAC), rather than in court. Both parties waive the right to a jury trial and class action relief.
13.3 Informal Resolution
Before arbitration, parties agree to attempt informal resolution by contacting ALPIX at support@alpix.io.
13.4 Injunctive Relief
Notwithstanding arbitration, ALPIX may seek injunctive relief in court for violations of intellectual property rights or security breaches.
14. TERMINATION
14.1 User Termination
You may terminate your account at any time by:
- Requesting account closure through the Platform settings
- Withdrawing all remaining funds
- Ceasing use of ALPIX
14.2 ALPIX Termination
ALPIX may terminate or restrict your access if:
- You violate these Terms
- You engage in illegal or abusive conduct
- You are located in a restricted jurisdiction
- You pose a security or legal risk to ALPIX or other users
14.3 Effect of Termination
Upon termination:
- Your right to use the Platform ceases immediately
- All outstanding positions may be closed
- You retain the right to withdraw any remaining funds (except in case of suspected illegal activity)
15. SURVIVAL
The following sections survive termination: Indemnification, Disclaimers & Limitations of Liability, Governing Law, and Arbitration.
16. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
17. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other policies posted on the Platform, constitute the entire agreement between you and ALPIX regarding your use of the Services.
18. CONTACT US
For questions about these Terms, contact ALPIX at:
Support: support@alpix.io
Address: 114 Lavender Street, #02-57, CT Hub 2, Singapore 338729
ACKNOWLEDGMENT
By clicking “I Agree” or accessing ALPIX, you acknowledge that you have read these Terms, understand the risks of perpetual futures and AI trading, and agree to be bound by all terms and conditions herein.
Your use of ALPIX is entirely at your own risk. Do not invest funds you cannot afford to lose.
DISCLAIMERS FOR REGULATORS:
- ALPIX does not provide financial advice or investment recommendations
- Perpetual futures and leverage trading are high-risk instruments with potential total loss
- ALPIX is a non-custodial platform; users retain control and responsibility for their funds
- Past performance on the leaderboard does not guarantee future results for AI Traders